Customer relationship management : creating competitive advantage through win-win relationship strategies / Kaj Storbacka, Jarmo R. Lehtinen.
Material type:
TextPublication details: New York :; McGraw-Hill,; 2002Description: 160 pages; 24 cmISBN: - 0-07-120458-X
- MAIN HF 5415.5
- .S76 2002 c.2
| Item type | Current library | Call number | Status | Barcode | |
|---|---|---|---|---|---|
Books
|
South Mansfield College | MAIN HF 5415.5 .S76 2002 c.2 (Browse shelf(Opens below)) | Available | SMC00733 |
Includes bibliographical references and index.
There are no comments on this title.
Log in to your account to post a comment.