Managing for quality in the hospitality industry /
Woods, Robert H.
Managing for quality in the hospitality industry / Robert H. Woods, Judy Z. King. - East Lansing, Mich. : Educational Institute of the American Hotel & Motel Association, 1996. - 440 pages : illustration ; 23 cm.
Includes bibliographical references and index.
0866120947
96164739
Hospitality industry--Management.
TX 911.3.M27 / .W6798 1996
HSF 647.94 / W865 1996
Managing for quality in the hospitality industry / Robert H. Woods, Judy Z. King. - East Lansing, Mich. : Educational Institute of the American Hotel & Motel Association, 1996. - 440 pages : illustration ; 23 cm.
Includes bibliographical references and index.
0866120947
96164739
Hospitality industry--Management.
TX 911.3.M27 / .W6798 1996
HSF 647.94 / W865 1996