Customer mania:
Blanchard, Ken
Customer mania: it's never too late to build a customer-focused company. / - New York : Free Press, 2004. - 195 p. : 23 cm.
0743270282
Customer services--Management.
HF 5415.5 / .B526 2004
Customer mania: it's never too late to build a customer-focused company. / - New York : Free Press, 2004. - 195 p. : 23 cm.
0743270282
Customer services--Management.
HF 5415.5 / .B526 2004