Customer service in the tourism industry /
Perlitz, Lee
Customer service in the tourism industry / Lee Perlitz. - Australia : Pearson Education Ltd, 2002. - 95 p .: ill. ; 25 cm. - The travel handbook series .
1740092813
Tourism.
Tourism--Employees--Training of.
Tourism Customer services.
Customer relations.
TX 911.3.C8 / .P451 2002
Customer service in the tourism industry / Lee Perlitz. - Australia : Pearson Education Ltd, 2002. - 95 p .: ill. ; 25 cm. - The travel handbook series .
1740092813
Tourism.
Tourism--Employees--Training of.
Tourism Customer services.
Customer relations.
TX 911.3.C8 / .P451 2002