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Capturing customers' hearts :

Clegg, Brian.

Capturing customers' hearts : leave your competition to chase their pockets / Brian Clegg. - Great Britain : Pearson Education Limited, 2000. - 223 p. : 25 cm.

ISBN: 0273649310

LC Class. No.: HF 5415.5 / .C56 2000

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Capturing customers' hearts :

SOUTHVILLE LIBRARY