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Developing Salesperson Performance: The Role of Customer Encountering Competence Portfolio, Relational Capital and Service Excellent Customer Heterogeneity

Berta Bekti Retnawati

Developing Salesperson Performance: The Role of Customer Encountering Competence Portfolio, Relational Capital and Service Excellent Customer Heterogeneity Berta Bekti Retnawati, Nuryakin Nuryakin - International Review of Management and Marketing 2016 - 6 : 4

Subjects--Topical Terms: --Marketing.

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Developing Salesperson Performance: The Role of Customer Encountering Competence Portfolio, Relational Capital and Service Excellent Customer Heterogeneity

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