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Quality Management at Service Business: Theoretical and Methodological Aspects

Irina A. Toymentseva

Quality Management at Service Business: Theoretical and Methodological Aspects Irina A. Toymentseva, Lilyana A. Sosunova, Vyacheslav Kornev, P. Karpova Natalia - International Review of Management and Marketing February 2013 - 2:1

Subjects--Topical Terms: --Marketing.

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Quality Management at Service Business: Theoretical and Methodological Aspects

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