Customer Participation in the Customization of Services – Effects on Satisfaction and Behavioral Intentions
Lennart Straus
Customer Participation in the Customization of Services – Effects on Satisfaction and Behavioral Intentions Lennart Straus, Thomas Robbert, Stefan Roth - 2014 - 3 : 6
--Business
Customer Participation in the Customization of Services – Effects on Satisfaction and Behavioral Intentions Lennart Straus, Thomas Robbert, Stefan Roth - 2014 - 3 : 6
--Business