Normal view MARC view ISBD view

Illegitimate Customer Complaining Behavior in Hospitality Service Encounters: A Frontline Employee Perspective

Illegitimate Customer Complaining Behavior in Hospitality Service Encounters: A Frontline Employee Perspective - Journal of Hospitality & Tourism Research September - 40:

September

Subjects--Topical Terms: --Tourism.

Place hold
Print
Cite
Add to your cart (remove)
Save record
BIBTEX Dublin Core MARCXML MARC (non-Unicode/MARC-8) MARC (Unicode/UTF-8) MARC (Unicode/UTF-8, Standard) MODS (XML) RIS
More searches

Search for this title in:
Other Libraries (WorldCat) Other Databases (Google Scholar) Online Stores (Bookfinder.com) Open Library (openlibrary.org)

Illegitimate Customer Complaining Behavior in Hospitality Service Encounters: A Frontline Employee Perspective

SOUTHVILLE LIBRARY