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Actionable Social Media Competitive Analytics For Understanding Customer Experiences

Wu He

Actionable Social Media Competitive Analytics For Understanding Customer Experiences Wu He, Xin Tian, Yong Chen & Dazhi Chong - Journal of Computer Information Systems 2016 - 56:, Pages: 145-155

Subjects--Topical Terms: --Information Technology

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Actionable Social Media Competitive Analytics For Understanding Customer Experiences

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