Disney U :
Lipp, Doug
Disney U : how the Disney University develops the world's most engaged, loyal, and customer-centric employees / by Doug Lipp. - New York : McGraw Hill Education, 2013 - xviii, 222 pages : illustrations ; 23cm.
Includes index.
9780071808071
Customer relations --
Employee motivation.
Employees ----Management.--Training of.
658.31 / L765 2013
Disney U : how the Disney University develops the world's most engaged, loyal, and customer-centric employees / by Doug Lipp. - New York : McGraw Hill Education, 2013 - xviii, 222 pages : illustrations ; 23cm.
Includes index.
9780071808071
Customer relations --
Employee motivation.
Employees ----Management.--Training of.
658.31 / L765 2013