Normal view MARC view ISBD view

Integration of Kano's model and SERVQUAL for enhancing standard hotel customer satisfaction

Integration of Kano's model and SERVQUAL for enhancing standard hotel customer satisfaction Ho, Li-Hsing; Peng, Tien-Fu; Feng, Shu-Yun; Yen, Tieh-Min - 2016 - Book title: Information technology management--Acession number C20746; pages 149-157

Subjects--Topical Terms:
IT MANAGEMENT

Place hold
Print
Cite
Add to your cart (remove)
Save record
BIBTEX Dublin Core MARCXML MARC (non-Unicode/MARC-8) MARC (Unicode/UTF-8) MARC (Unicode/UTF-8, Standard) MODS (XML) RIS
More searches

Search for this title in:
Other Libraries (WorldCat) Other Databases (Google Scholar) Online Stores (Bookfinder.com) Open Library (openlibrary.org)

Integration of Kano's model and SERVQUAL for enhancing standard hotel customer satisfaction

SOUTHVILLE LIBRARY