Performance impacts of web-enabled retail services: An empirical study/
Chen Leida
Performance impacts of web-enabled retail services: An empirical study/ Leida Chen, Anteneh Ayanso and Kaveepan Lertwachara.-- - Taylor and Francis Group 2018 - pages 301-311, 2018 - Journal of Computer Inforamation System 58(4) .
Customer service life cycle
path analysis
sales perforamance
web enabled
Performance impacts of web-enabled retail services: An empirical study/ Leida Chen, Anteneh Ayanso and Kaveepan Lertwachara.-- - Taylor and Francis Group 2018 - pages 301-311, 2018 - Journal of Computer Inforamation System 58(4) .
Customer service life cycle
path analysis
sales perforamance
web enabled