Dealing with difficult people :
Brinkman, Rick.
Dealing with difficult people : 24 lessons for bringing out the best in everyone / Rick Brinkman, Rick Kirschner. - New York : McGraw-Hill. 2003 - 48 pages : 23 cm. - McGraw-Hill Professional Education .
0-07-141641-2
Interpersonal relations.--Psychology, Industrial.
REF HM 132 / .B75 2003 c.1
Dealing with difficult people : 24 lessons for bringing out the best in everyone / Rick Brinkman, Rick Kirschner. - New York : McGraw-Hill. 2003 - 48 pages : 23 cm. - McGraw-Hill Professional Education .
0-07-141641-2
Interpersonal relations.--Psychology, Industrial.
REF HM 132 / .B75 2003 c.1