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Total quality management in libraries :

O'Neil, Rosanna M., 1957-

Total quality management in libraries : a sourcebook / Rosanna M. O'Neil. - Englewood, Colo. : Libraries Unlimited, c1994. - 194 p. : ill. ; 24 cm.

Includes bibliographical references and index.

ISBN: 1563082470

LCCN: 94008011

Subjects--Topical Terms:
Library administration--United States.
Total quality management.

LC Class. No.: Z 678 / .On58 1994

Dewey Class. No.: TR 004.02E / W33 2000

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Total quality management in libraries :

SOUTHVILLE LIBRARY