Super service : (Record no. 14575)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00651nam a2200193 a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | PILC |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20150112093436.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 100720s19uu xx 00 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0070248176 |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HF 5415.5 |
| Item number | .G44 1999 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | MkSF 658.812 |
| Item number | G275 1999 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Gee, Jeff |
| 9 (RLIN) | 16193 |
| 245 ## - TITLE STATEMENT | |
| Title | Super service : |
| Remainder of title | seven keys to developing great customer service even when you don't fell like it, even when they don't deserve it / |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | New York : |
| Name of publisher, distributor, etc | McGraw-Hill Comapnies, Inc, |
| Date of publication, distribution, etc | 1999. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 147 pages : |
| Other physical details | illustration ; |
| Dimensions | 23 cm. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Customer services |
| 9 (RLIN) | 1259 |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Gee, Val |
| 9 (RLIN) | 16194 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Library of Congress Classification |
| Koha item type | Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Copy number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Library of Congress Classification | Southville International School Affiliated with Foreign Universities Library | Southville International School Affiliated with Foreign Universities Library | Southville Foreign University Section | 09/02/2013 | HF 5415.5 .G44 1999 | SFU0871 | 05/15/2018 | 1 | 09/02/2013 | Books |