Raving fans: (Record no. 24281)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00602nam a2200205 a 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20140310183515.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 110104s19uu xx 00 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780688123161 |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HF 5415.5 |
| Item number | .B528 1993 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Blanchard, Kenneth |
| 245 ## - TITLE STATEMENT | |
| Title | Raving fans: |
| Remainder of title | a revolutionary approach to customer service. / |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | New York : |
| Name of publisher, distributor, etc | William Morrow and Company, |
| Date of publication, distribution, etc | 1993. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 135 p. : |
| Other physical details | ill. ; |
| Dimensions | 24 cm. |
| 521 ## - TARGET AUDIENCE NOTE | |
| Target audience note | |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Customer service. |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Sheldon Bowles |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | foreword by Harvey Mackay |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Books |
| Source of classification or shelving scheme | Library of Congress Classification |
| Call number prefix | Foreign |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Total Renewals | Full call number | Barcode | Date last seen | Date checked out | Copy number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Library of Congress Classification | College Library | College Library | General Circulation Section | 01/18/2014 | 1 | 1 | HF 5415.5 .B528 1993 | C11859 | 05/15/2018 | 07/31/2015 | 1 | 01/18/2014 | Books |