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Raving fans: (Record no. 24281)

MARC details
000 -LEADER
fixed length control field	00602nam a2200205 a 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field	20140310183515.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field	110104s19uu xx 00 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number	9780688123161
050 ## - LIBRARY OF CONGRESS CALL NUMBER
Classification number	HF 5415.5
Item number	.B528 1993
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name	Blanchard, Kenneth
245 ## - TITLE STATEMENT
Title	Raving fans:
Remainder of title	a revolutionary approach to customer service. /
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc	New York :
Name of publisher, distributor, etc	William Morrow and Company,
Date of publication, distribution, etc	1993.
300 ## - PHYSICAL DESCRIPTION
Extent	135 p. :
Other physical details	ill. ;
Dimensions	24 cm.
521 ## - TARGET AUDIENCE NOTE
Target audience note
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element	Customer service.
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name	Sheldon Bowles
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name	foreword by Harvey Mackay
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type	Books
Source of classification or shelving scheme	Library of Congress Classification
Call number prefix	Foreign

Holdings
Withdrawn status	Lost status	Source of classification or shelving scheme	Damaged status	Home library	Current library	Shelving location	Date acquired	Total Checkouts	Total Renewals	Full call number	Barcode	Date last seen	Date checked out	Copy number	Price effective from	Koha item type
		Library of Congress Classification		College Library	College Library	General Circulation Section	01/18/2014	1	1	HF 5415.5 .B528 1993	C11859	05/15/2018	07/31/2015	1	01/18/2014	Books

SOUTHVILLE LIBRARY