Enhancing quality customer service for micro, small and medium enterprises / (Record no. 24346)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00661nam a2200217 a 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20140310183518.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 110126s19uu xx 00 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9789719336020 |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HD 2346.P6 |
| Item number | .B56 2007 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Binghay, Virgel |
| 245 ## - TITLE STATEMENT | |
| Title | Enhancing quality customer service for micro, small and medium enterprises / |
| Statement of responsibility, etc | Virgel Binghay. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | Quezon City : |
| Name of publisher, distributor, etc | VCB Research & Publications, |
| Date of publication, distribution, etc | 2007. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 156 p. : |
| Other physical details | ill. ; |
| Dimensions | 23 cm. |
| 521 ## - TARGET AUDIENCE NOTE | |
| Target audience note | |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Hospitality-Business. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Customer relations. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Customer services. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Books |
| Source of classification or shelving scheme | Library of Congress Classification |
| Call number prefix | Local |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Total Checkouts | Full call number | Barcode | Date last seen | Copy number | Price effective from | Koha item type | Date checked out |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Library of Congress Classification | College Library | College Library | General Circulation Section | 01/29/2011 | HD 2346.P6 .B56 2007 | C12058 | 10/30/2014 | 2 | 10/18/2013 | Books | ||||||
| Library of Congress Classification | College Library | College Library | General Circulation Section | 12/06/2013 | 1 | HD 2346.P6 .B56 2007 | C12057 | 05/15/2018 | 1 | 12/06/2013 | Books | 02/10/2015 |