APA
Berta Bekti Retnawati, .Developing Salesperson Performance: The Role of Customer Encountering Competence Portfolio, Relational Capital and Service Excellent Customer Heterogeneity. : International Review of Management and Marketing.
Chicago
Berta Bekti Retnawati, .Developing Salesperson Performance: The Role of Customer Encountering Competence Portfolio, Relational Capital and Service Excellent Customer Heterogeneity. : International Review of Management and Marketing.
Harvard
Berta Bekti Retnawati, .Developing Salesperson Performance: The Role of Customer Encountering Competence Portfolio, Relational Capital and Service Excellent Customer Heterogeneity. : International Review of Management and Marketing.
MLA
Berta Bekti Retnawati, .: International Review of Management and Marketing. .