Normal view MARC view ISBD view

Simple ways to make your customers happy / (Record no. 357086)

MARC details
000 -LEADER
fixed length control field	00650nam a2200241Ia 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field	180523s9999 xx 000 0 und d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number	81-900019-8-1
050 ## - LIBRARY OF CONGRESS CALL NUMBER
Classification number	MAIN HF 5415.5
050 ## - LIBRARY OF CONGRESS CALL NUMBER
Item number	.B38 2003
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name	Batra, Promod.
245 #0 - TITLE STATEMENT
Title	Simple ways to make your customers happy /
245 #0 - TITLE STATEMENT
Statement of responsibility, etc	Promod Batra, Vijay Batra.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc	New Delhi :
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Name of publisher, distributor, etc	Think Inc.,
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Date of publication, distribution, etc	2003
300 ## - PHYSICAL DESCRIPTION
Extent	29 pages :
300 ## - PHYSICAL DESCRIPTION
Other physical details	illustrations ;
300 ## - PHYSICAL DESCRIPTION
Dimensions	22 cm.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element	Consumer satisfaction.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element	Customer services.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
General subdivision	Customer relations -- Management.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
General subdivision	Success in business.

Holdings
Withdrawn status	Lost status	Damaged status	Home library	Current library	Shelving location	Date acquired	Total Checkouts	Full call number	Barcode	Date last seen	Price effective from	Koha item type
			South Mansfield College	South Mansfield College		03/07/2005		MAIN HF 5415.5 .B38 2003	SMC00616	05/23/2018	05/23/2018

SOUTHVILLE LIBRARY