Normal view MARC view ISBD view

Return on customer : (Record no. 357092)

MARC details
000 -LEADER
fixed length control field	00678nam a2200241Ia 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field	180523s9999 xx 000 0 und d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number	981-261-808-2
050 ## - LIBRARY OF CONGRESS CALL NUMBER
Classification number	MAIN HF 5415.527
050 ## - LIBRARY OF CONGRESS CALL NUMBER
Item number	.P47 2005
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name	Peppers, Don.
245 #0 - TITLE STATEMENT
Title	Return on customer :
245 #0 - TITLE STATEMENT
Remainder of title	creating maximum value from your scarcest resource /
245 #0 - TITLE STATEMENT
Statement of responsibility, etc	Don Peppers, Martha Rogers.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc	Singapore :
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Name of publisher, distributor, etc	Marshall Cavendish,
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Date of publication, distribution, etc	2005
300 ## - PHYSICAL DESCRIPTION
Extent	304 pages :
300 ## - PHYSICAL DESCRIPTION
Dimensions	23 cm.
500 ## - GENERAL NOTE
General note	Includes index.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element	Customer equity -- Management.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element	Customer loyalty.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
General subdivision	Customer relations -- Management.

Holdings
Withdrawn status	Lost status	Damaged status	Home library	Current library	Shelving location	Date acquired	Total Checkouts	Full call number	Barcode	Date last seen	Price effective from	Koha item type
			South Mansfield College	South Mansfield College		06/18/2007		MAIN HF 5415.527 .P47 2005	SMC03579	05/23/2018	05/23/2018

SOUTHVILLE LIBRARY