The golden rules of customer care : (Record no. 363709)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00477nam a2200133Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 200619s9999 xx 000 0 und d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0-09-174844-5 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Sewell, Carl |
| 245 ## - TITLE STATEMENT | |
| Statement of responsibility, etc | Carl Sewell, Paul B. Brown.-- |
| Title | The golden rules of customer care : |
| Remainder of title | How to turn that one-time buyer into a super loyal lifelong customer/ |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | New York: |
| Name of publisher, distributor, etc | Doubleday |
| Date of publication, distribution, etc | 1990 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 175 pages |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Customer services |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Customer services -- Management. |
| Withdrawn status | Lost status | Damaged status | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Southville International School Affiliated with Foreign Universities Library | Southville International School Affiliated with Foreign Universities Library | Southville Foreign University Section | 06/19/2020 | HF5415.5 .Se516 1990 | SFU0844 | 06/19/2020 | 06/19/2020 | Books |