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  2. Details for: All you need to know about action research /
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All you need to know about action research / Jean McNiff and Jack Whitehead

By:
  • McNiff, Jean
Material type: TextTextPublication details: Los Angeles : SAGE, c2011.Edition: 2nd edDescription: 274 p. : ill. ; 25 cmISBN:
  • 9780857025838
LOC classification:
  • LB 1028.24 .M3987 2011
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  • Holdings ( 1 )
  • Title notes ( 2 )
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Holdings
Item type Current library Call number Status Barcode
Books Books College Library General Circulation Section LB 1028.24 .M3987 2011 (Browse shelf(Opens below)) Available C18385

Includes bibliographical references and index.

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  • 1 Connecting with your customers. /
  • 2 Satisfaction :
    by Denove, Chris.
  • 3 The satisfied customer :
    by Fornell, Claes.
  • 4 Strategic customer care :
    by Brown, Stanley A.
  • 5 The ten demandments :
    by Mooney, Kelly.
  • 6 Super service :
    by Gee, Val.
  • 7 Human relations in business :
    by Aamodt, Michael G.
  • 8 Customer relationship management :
    by Storbacka, Kaj
  • 9 Customers that count :
    by Cram, Tony
  • 10 The management of sales and customer relations /
  • 11 The Complete idiot's guide to great customer service /
    by Karr, Ron
  • 12 Managing customers as investments:
    by Gupta, Sunil
  • 13 Manual for Call Center Agent /
    by Aureus, Teresita A.
  • 14 The social media MBA :
    by Holloman, Chister
  • 15 Relationship selling.
    by Johnston, Mark W.
  • 16 Customer service in the tourism industry /
    by Perlitz, Lee
  • 17 Relationship marketing :
    by Harwood, Tracy
  • 18 Creating do-it-yourself customers :
    by Honebein, Peter C.
  • 19 Marketing myopia /
    by Levitt, Theodore
  • 20 When customers think we dont' care./
    by Buchanan, Richard W.
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All you need to know about action research /

APA

McNiff J., . (2011). All you need to know about action research. Los Angeles: SAGE.

Chicago

McNiff Jean, . 2011. All you need to know about action research. Los Angeles: SAGE.

Harvard

McNiff J., . (2011). All you need to know about action research. Los Angeles: SAGE.

MLA

McNiff Jean, . All you need to know about action research. Los Angeles: SAGE. 2011.

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SOUTHVILLE LIBRARY

Southville International School and Colleges Library

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