Customer relationship management : creating competitive advantage through win relationship strategies / Kaj Storbacka.
Material type:
TextPublication details: Singapore : McGraw-Hill, 2002.Description: x, 160 p. : ill. ; 24 cmSubject(s): LOC classification: - HF 5415.5 .St74 2002
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College Library General Circulation Section | HF 5415.5 .St74 2002 (Browse shelf(Opens below)) | 1 | Available | C4930 |
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| HF 5415.5 .L83 2009 Customer service : | HF 5415.5 .M48 2006 Successful service operations management / | HF 5415.5 .St74 2002 Customer relationship management : creating competitive advantage through win-win relationships strategies | HF 5415.5 .St74 2002 Customer relationship management : | HF 5415.5 .Su84 2006 Instant repeat business. / | HF 5415.525 .R36 2005 The complete idiot's guide to : | HF 5415.55 .B375 2010 Relationship marketing : |
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