The satisfied customer : winners and losers in the battle for buyer preference / Claes Fornell.
Material type:
TextPublication details: New York : Palgrave Macmillan, c2007.Description: 247 p. : ill. ; 24 cmISBN: - 9781403981974
- 1403981973
- IB 658.8343 F76 2007
- HF 5415.335 .F67 2007
| Item type | Current library | Call number | Copy number | Status | Barcode | |
|---|---|---|---|---|---|---|
Books
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Luxembourg Library International Baccalaureate Section | HF 5415.335 .F67 2007 (Browse shelf(Opens below)) | 1 | Available | 15782 |
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