Successful service operations management / Richard Metters.
Material type:
TextPublication details: Australia : Thomson South-Western, 2006.Edition: 2nd edDescription: 406 p. : 26 cmISBN: - 9780324314472
- HF 5415.5 .M48 2006
| Item type | Current library | Call number | Copy number | Status | Barcode | |
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College Library General Circulation Section | HF 5415.5 .M48 2006 (Browse shelf(Opens below)) | 1 | Available | C7577 |
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| HF 5415.5 .G548 2007 Care packages for your customers : | HF 5415.5 .K37 1997 The Complete idiot's guide to great customer service / | HF 5415.5 .L83 2009 Customer service : | HF 5415.5 .M48 2006 Successful service operations management / | HF 5415.5 .St74 2002 Customer relationship management : creating competitive advantage through win-win relationships strategies | HF 5415.5 .St74 2002 Customer relationship management : | HF 5415.5 .Su84 2006 Instant repeat business. / |
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