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  2. Details for: Total quality management for hospitality and tourism /
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Total quality management for hospitality and tourism / Robert C. Ford, Michael C. Sturman, Cherrill P. Heaton.

By:
  • Ford, Robert C
Contributor(s):
  • Sturman, Michael C
  • Heaton, Cherrill P
Material type: TextTextPublication details: Pasig City, Philippines : Cengage Learning Asia Pte Ltd., ©2012.Edition: Philippine editionDescription: 522 pages : illustrations ; 23 cmISBN:
  • 9789814352611
Subject(s):
  • Hospitality industry -- Management
  • Hospitality industry -- Customer services
LOC classification:
  • TX 901 .F699 2012
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  • Holdings ( 3 )
  • Title notes ( 2 )
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Holdings
Item type Current library Call number Copy number Status Barcode
Books Books College Library Reserve Section TX 901 .F699 2012 (Browse shelf(Opens below)) Available C18678
Books Books College Library General Circulation Section TX 901 .F699 2012 (Browse shelf(Opens below)) 2 Available C16154
Books Books College Library General Circulation Section TX 901 .F699 2012 (Browse shelf(Opens below)) 1 Available C16155
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TX 837 .L298 200- Western vegetarian cooking / TX 840 .W373 1990 Weber : TX 901 .F699 2012 Total quality management for hospitality and tourism / TX 901 .F699 2012 Total quality management for hospitality and tourism / TX 901 .Sa26 2010 Introduction to hotel and resort management / TX 901 .Sa26 2010 Introduction to hotel and resort management / TX 905 .Am479 2007 Reference dictionary for the hospitality industry /

Reprint. Originally published. Andover : Cengage Learning, 2012.

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Total quality management for hospitality and tourism /

APA

Ford R. C., Sturman M. C. & Heaton C. P. (2012). Total quality management for hospitality and tourism. Pasig City, Philippines: Cengage Learning Asia Pte Ltd.

Chicago

Ford Robert C, Sturman Michael C and Heaton Cherrill P. 2012. Total quality management for hospitality and tourism. Pasig City, Philippines: Cengage Learning Asia Pte Ltd.

Harvard

Ford R. C., Sturman M. C. and Heaton C. P. (2012). Total quality management for hospitality and tourism. Pasig City, Philippines: Cengage Learning Asia Pte Ltd.

MLA

Ford Robert C, Sturman Michael C and Heaton Cherrill P. Total quality management for hospitality and tourism. Pasig City, Philippines: Cengage Learning Asia Pte Ltd. 2012.

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Southville International School and Colleges Library

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Tel. No. 8256374 / 252358 Loc. 117/146

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