Customer connections : new strategies for growth / Robert E. Wayland, Paul M. Cole.
Material type:
TextPublication details: Boston, Mass : Harvard Business School Press, c1997.Description: xi, 265 pages : illustrations ; 24 cmISBN: - 0875847994 (alk. paper)
- 658.8/12
- HF 5415.5 .W39 1997
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Southville International School Affiliated with Foreign Universities Library Southville Foreign University Section | HF 5415.5 .W39 1997 (Browse shelf(Opens below)) | Available | SFU1823 |
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| HF 5415.5 .SE516 1990 The golden rules of customer care: | HF 5415.5 .Se516 1990 The golden rules of customer care: | HF 5415.5 .Se516 1991 The golden rules of customer care : | HF 5415.5 .W39 1997 Customer connections : | HF 5415.525 .S53 2001 Loyalty Marketing for the internet age / | HF 5415.55 .B76 1999 Strategic customer care : | HF 5415 .B485 2001 Essentials of marketing / |
Includes bibliographical references (p. 253-260) and index.
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