Service management : operations, strategy, information technology / James A. Fitzsimmons, Mona J. Fitzsimmons, Sanjeev Bordoloi.
Material type:
TextSeries: McGraw-Hill/Irwin series operations and decision sciencesPublication details: New York : McGraw-Hill, 2014.Edition: 8th edition, McGraw-Hill International editionDescription: xviii, 524 pages : illustrations ; 28 cmISBN: - 9789814714051
- HD 9980.5 .F57 2014
| Item type | Current library | Call number | Status | Barcode | |
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Books
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College Library Reserve Section | HD 9980.5 .F57 2014 (Browse shelf(Opens below)) | Available | C20061 |
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| HD9940.A2 .B328 2019 Digital luxury: | HD 9975.A2 .M495 2013 Junkyard planet : | HD 9980.5 .Al468 2016 Enhancing customer experience in the service industry : | HD 9980.5 .F57 2014 Service management : | HD 9980.5 .P238 2012 Service operations management : | HD 9980 .B37 2023 Service management: operations, strategy, information technology | HD 9980 .Z45 2017 Service marketing : |
Includes index.
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