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  2. Details for: Service Quality as a Mediator of Customer Complaint Behaviour and Customer Loyalty
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Service Quality as a Mediator of Customer Complaint Behaviour and Customer Loyalty Aihie Osarenkhoe, Mabel Birungi Komunda, Jotham Mbiito Byarugaba

By:
  • Aihie Osarenkhoe
Material type: TextTextPublication details: International Review of Management and Marketing; December 2016Description: 8:2Subject(s):
  • -- Marketing
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Service Quality as a Mediator of Customer Complaint Behaviour and Customer Loyalty

APA

Aihie Osarenkhoe, .Service Quality as a Mediator of Customer Complaint Behaviour and Customer Loyalty. : International Review of Management and Marketing.

Chicago

Aihie Osarenkhoe, .Service Quality as a Mediator of Customer Complaint Behaviour and Customer Loyalty. : International Review of Management and Marketing.

Harvard

Aihie Osarenkhoe, .Service Quality as a Mediator of Customer Complaint Behaviour and Customer Loyalty. : International Review of Management and Marketing.

MLA

Aihie Osarenkhoe, .: International Review of Management and Marketing. .

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