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  2. Details for: Behavioural Consequences of Customer Perception on Emotional Labour among Airline Service Employees
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Behavioural Consequences of Customer Perception on Emotional Labour among Airline Service Employees Norzalita Abd Aziz, Bita Najafi, Ahmad Said Ibrahim Al-Shuaibi, Faridahwati Mohd Shamsudin

By:
  • Norzalita Abd Aziz
Material type: TextTextPublication details: International Review of Management and Marketing; December 2015Description: 7:2Subject(s):
  • -- Marketing
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Behavioural Consequences of Customer Perception on Emotional Labour among Airline Service Employees

APA

Norzalita Abd Aziz, .Behavioural Consequences of Customer Perception on Emotional Labour among Airline Service Employees. : International Review of Management and Marketing.

Chicago

Norzalita Abd Aziz, .Behavioural Consequences of Customer Perception on Emotional Labour among Airline Service Employees. : International Review of Management and Marketing.

Harvard

Norzalita Abd Aziz, .Behavioural Consequences of Customer Perception on Emotional Labour among Airline Service Employees. : International Review of Management and Marketing.

MLA

Norzalita Abd Aziz, .: International Review of Management and Marketing. .

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