Customer service Robert Lucas.-- Building successful skills for the twenty-first century /
Material type:
TextPublication details: Boston : McGraw-Hill Companies 2005Edition: 3rd edDescription: 416 pages : colored illustrationsISBN: - 9.7800711129e+012
| Item type | Current library | Call number | Status | Barcode | |
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Books
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Southville International School affiliated with Foreign Universities-Student Center | HF 5415.5 .L83 2005 (Browse shelf(Opens below)) | Available | SFU0112 |
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| HF 5415.35 .W931 1998 Marketing operations 1998-99 / | HF 5415.5 .K96 2006 Customer relationship management: | HF 5415.5 .L538 1999 Customer service: | HF 5415.5 .L83 2005 Customer service | HF 5415.5 .O93 2009 Answering the ultimate question : | HF 5415.525 .S53 2001 Loyalty marketing: | HF 5415 .F469 2007 Marketing strategy: |
Includes glossary, bibliographical and index.
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