Connecting with your customers Harvard Business School text bibliography mau Boston, Mass Harvard Business School Press c2006 2006 monographic eng
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vii, 178 p. : 22 cm. Customer relations Customer services Success in business HF 5415.5 .C658 2006 IB 658.4 R31c 2006 The results-driven manager series 1422103234 (alk. paper) 9781422103234 (alk. paper) 2006007913 http://www.loc.gov/catdir/toc/ecip0610/2006007913.html http://www.loc.gov/catdir/toc/ecip0610/2006007913.html DLC 060309 20140310181657.0 14294070