TY  - BOOK
AU  - Gallo, Carmine.
TI  - The Apple experience: secrets to building insanely great customer loyalty 
SN  - 9780071793209
AV  - HF 5415.5 .G356 2012
PY  - 2012///
CY  - New York
PB  - McGraw-Hill
KW  - Creative thinking
N1  - Includes bibliographical references and index
ER  -