TY - BOOK AU - Woods,Robert H. AU - King,Judy Z. TI - Managing for quality in the hospitality industry SN - 0866120947 AV - TX 911.3.M27 .W6798 1996 U1 - HSF 647.94 PY - 1996/// CY - East Lansing, Mich. PB - Educational Institute of the American Hotel & Motel Association KW - Hospitality industry KW - Management N1 - Includes bibliographical references and index ER -