TY - BOOK AU - Arthur, Jay TI - Lean six sigma for hospitals: simple steps to fast, affordable, flawless healthcare SN - 9780071753258 AV - RA 971 .Ar825 2011 PY - 2011/// CY - U.S.A. PB - McGraw-Hill KW - Hospitals KW - Administration KW - Organizational effectiveness KW - Medical Care KW - Quality control KW - Total quality maangement ER -