@book{14209,
	author = {Haywood, Roger, and Haywood, Roger,},
	title = {All about public relations :},
	publisher = {McGraw-Hill,},
	year = {1991.},
	address = {London [England] ;},
	edition = {2nd ed.},
	note = {Includes bibliographical references (p. 334-335) and index.}
}