TY - BOOK AU - Gitlow, Howard S. AU - Oppenheim, Alan J. AU - Oppenheim, Rosa AU - Levine, David M. TI - Quality management SN - 9780072999839 AV - TS 156 .G536 2005 U1 - MnSF 658.4013 PY - 2005/// CY - Boston PB - McGraw-Hill/Irwin KW - Quality control KW - Statistical methods N1 - Includes index ER -