TY - BOOK AU - Bovée,Courtland L. AU - Thill,John V. TI - Business communication essentials SN - 0131472453 AV - HF 5718 .B659 2006 U1 - MCSF 658.45 PY - 2006/// CY - Upper Saddle River, NJ PB - Pearson Prentice Hall KW - Business communication KW - Business writing KW - Business presentations N1 - Includes bibliographical references and index; Understanding business communication in today's workplace -- Communicating in teams and mastering listening and nonverbal communication skills -- Planning business messages -- Writing business messages -- Completing business messages -- Working with letters, memos, e-mail, and instant messages -- Writing routine messages -- Writing bad-news messages -- Writing persuasive messages -- Understanding and planning business reports and proposals -- Composing and completing business reports and proposals -- Preparing and giving oral business presentations -- Searching for employment and preparing employment messages -- Interviewing for employment and following up UR - http://www.loc.gov/catdir/toc/ecip0421/2004018995.html ER -