TY  - BOOK
AU  - Jay Kandampully
TI  - Service quality management in hospitality,tourism and leisure / 
SN  - 0789007266
AV  - TX 911.3.M27 .Se46 2006
U1  - R 647.94068 
PY  - 2006///
CY  - (Bombay)
PB  -  Jaico Pub House 
ER  -