TY  - BOOK
AU  - Ismail, Ahmed
TI  - Front Office: Operations and Management 
SN  - 9789812655134
AV  - TX 911.3 .Is83 2005
U1  - HSF 647.94068  
PY  - 2008///
CY  - Albany, N.Y. 
PB  - Delmar Thomson Learning
ER  -