TY  - BOOK
TI  - Front office skills : : a practical approach 
SN  - 9789810696153
AV  - TX 911.3.T73 .Os26 2011
PY  - 2009///
CY  - Singapore : 
PB  - Pearson Education South Asia, 
KW  - Hotel front desk personnel--Australia--Textbooks
KW  - 2. Hospitality industry--Australia--Textbooks
KW  -  3. Hospitality industry--Employees--Training of
N1  - TOU
ER  -