TY  - BOOK
AU  - Heron, John
TI  - The complete facilitators's handbook
AV  - HM 751 .H47 1999
PY  - 1999///
CY  - London, UK ; Sterling, VA
PB  - Kogan Page
KW  - Communication in small group
KW  - Group decision making
KW  - experimental learning
KW  - Group facilitation
ER  -