TY  - BOOK
AU  - Swanson, Richard
TI  - Results: how to assess performance learning & perceptions in organizations 
AV  - HF 5549.5.R3 .Sw815 1999
PY  - 1999///
CY  - San Francisco
PB  - Berrett-Koehler
KW  - Employees rating of
KW  - Performance standards
N1  - BSBA
ER  -