TY  - BOOK
AU  - Hargie, Owen
AU  - Dickson, David
TI  - Skilled interpersonal communication: research, theory and practice. 
SN  - 0415227208
AV  - BF 637.C45 .H33 2011
PY  - 2004///
CY  - London
PB  - Routledge
KW  - Interpersonal Communication
N1  - Includes references and subject index; MC
ER  -