00525nam a2200181 a 450000500170000000800410001702000180005805000240007610000170010024500660011725000120018326000420019530000210023750000190025852100080027765000290028565000290031420140310183402.0121004s19uu    xx            00    eng d  a9788126150557  aTX 911b.Si617 2012  aSinha, Nalin  aService quality management in cruise industry /cNalin Sinha.  a1st ed.  aNew Delhi, India :bAnmol Pub,c2012.  a256 p. :c22 cm.  aIncludes index  aTOU  aCruise linesxManagement  aCruise shipsxManagement