TY - BOOK AU - Martin, Roger L. TI - The design of business: why design thinking is the next competitive advantage SN - 9781422177808 AV - HD 53 .M3644 2009 PY - 2009/// CY - Boston, Mass PB - Harvard Business Press KW - Creative ability in business KW - Lateral thinking KW - Creative thinking KW - Knowledge management KW - Management N1 - Includes bibliographical references and index; BSBA N2 - Most companies yearn to come up with a game-changing innovation like Apple's iPod, or create an entirely new category like Facebook. Many make genuine efforts to be innovative - they spend on R&D, bring in creative designers, hire innovation consultants. But they get disappointing results. Why? This title offers a provocative answer ER -