TY - BOOK AU - Shaw, Margaret AU - Morris, Susan V. TI - Hospitality sales: a marketing approach SN - 0471296791 AV - TX 911.3.M3 .Sh53 2000 PY - 2000/// CY - New York PB - John Wiley & Sons, Inc KW - Hospitality industry KW - Marketing N1 - TOU ER -