TY  - BOOK
AU  - Evans, David R.
AU  - Hearn, Margaret T.
AU  - Uhlemann, Max R.
AU  - Ivey, Allen.
TI  - Essential interviewing: a programmed approach to effective communication 
SN  - 9780840034724
AV  - BF 637.I5  .Es87 2011
PY  - 2011///
CY  - Australia
PB  - Brooks/Cole Cengage Learning
KW  - Interviewing
KW  - Program instruction
KW  - Interpersonal communication
KW  - Programmed instruction
N1  - Includes bibliographical references and indexes
ER  -