TY  - BOOK
AU  - Binghay, Virgel
TI  - Enhancing quality customer service for micro, small and medium enterprises
SN  - 9789719336020
AV  - HD 2346.P6 .B56 2007
PY  - 2007///
CY  - Quezon City
PB  - VCB Research & Publications
KW  - Hospitality-Business
KW  - Customer relations
KW  - Customer services
N1  - BSBA
ER  -